If you are not 100% satisfied with your purchase, you can return it within fourteen (14) days from the date you received your order. BLUEGRASS will provide a full refund or credit note for all full price items that adhere to the below conditions.
BLUEGRASS reserves the right to reject items that do not comply with the above conditions and will return the item to sender. Any items returned outside the 14 day return period will not be accepted for return.
Sale items are final and cannot be returned.
To help us process your return as quickly as possible, please follow these simple steps:
Via Piemonte 373
23018 Talamona (SO)
Once your return is received and inspected by our Returns Department (usually within 2 business days), your refund will be processed and automatically applied to your Credit Card or PayPal account that was used for the original transaction. Please note that depending on your credit company, it may take an additional 2-10 business days after for the credit to be reflected in your account.
BLUEGRASS does not cover any postage costs associated with returns; all costs associated with returning items to us are at the responsibility of the customer.
BLUEGRASS cannot be held liable for any lost packages. Please ensure you post back your return using a traceable service, keeping a record of the tracking details.
For any additional information regarding returns, please contact our Customer Service at: