Shipping

We offer FREE SHIPPING for orders over 150 CAD.
For orders below 150 CAD, the below shipping option is available:

Basket
Service
Est. delivery
Flat rate cost
< 60 CAD
Post
5 working days
5.00 CAD
Express - tracking
3 working days
30.00 CAD
< 100 CAD
Express - tracking
3 working days
30.00 CAD
< 150 CAD
Express - tracking
3 working days
30.00 CAD
< 150€
Express - tracking
3 working days
15.00 CAD
>= 150 CAD
Express - tracking
3 working days
Free shipping


Please note the above delivery time frame is an estimation provided by the carriers and may vary between countries. Generally the closer you are to Italy, the sooner you will receive your package!

All orders are processed and dispatched within 1-2 days from our warehouse based in Italy. A preliminary confirmation will be sent to you by email when your order is placed. Once your package has been dispatched, you will receive a confirmation via email including instructions on how to track and collect your order.

You can track your parcel here:

Track my express shipment (DHL)  > 


We operate Monday to Friday and not on public holidays.

If you are after an update on the status of your order, please get in touch at:

customerservice@bluegrasseagle.com


BLUEGRASS does not take responsibility for orders misplaced or lost once marked as “Delivered”.

Duties & Taxes

Orders may be subject to Customs Duties and Import Taxes. If your ordered goods are under the duty threshold of $20, you will not have to pay import duty.

You must cover any additional charge for customs clearance or administration fees. We have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

If your order does qualify for a duty payment you will receive instructions along with the amount due. Once the recipient has paid, your order will be released for delivery.

All information regarding customs and import taxes are here as a guide, for the latest information on customs duties and import taxes, you can visit proper page

Import taxes


It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.

All orders are processed and dispatched within 1-2 days from our warehouse based in Italy.

A preliminary confirmation will be sent to you by email when your order is placed. Once your package has been dispatched, you will receive a confirmation via email including instructions on how to track and collect your order.

We operate Monday to Friday and not on public holidays.

If you are after an update on the status of your order, please get in touch at customerservice@bluegrasseagle.com.

BLUEGRASS does not take responsibility for orders misplaced or lost once marked as “Delivered”.